Utilizing the Concept of Convenience as a Business Opportunity in Emerging Markets
Articles
Malin Sundström
University of Borås
Anita Radon
University of Borås
Published 2016-12-30
https://doi.org/10.15388/omee.2015.6.2.14219
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Keywords

e-commerce
emerging markets
convenience
retail strategy
non-store retailing

How to Cite

Sundström, M. and Radon, A. (2016) “Utilizing the Concept of Convenience as a Business Opportunity in Emerging Markets”, Organizations and Markets in Emerging Economies, 6(2), pp. 7–21. doi:10.15388/omee.2015.6.2.14219.

Abstract

Non-store retailing is dominated by the Internet and is a potential strategy for manufacturers, brand owners, and retailers entering emerging markets. Consumers in developed markets shop online for a variety of retail goods, and motives for choosing e-commerce are often referred to as convenience reason. Convenience is essential for understanding why consumers prefer one channel to another. By revisiting the concept of convenience as a significant variable in e-commerce and exploring its complexity and the multiple meanings of the concept with regard to emerging markets, the paper considers a business opportunity in terms of new ways of reaching emerging markets and proposes potential lines for future research with regard to this concept.
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